Account Setup

We will setup your account after we have received your payment and payment is confirmed as not fraudulent. Your payment will be checked by 2Checkout AntiFraud Department and DimeReseller Sales Team once submitted and will be checked again once you will start using your hosting account. We will check customer input to confirm your information. Any irregularities will be cause for refusal.



Allowed Content

All services provided by DimeReseller may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene, pornography (LEGAL adult content is ALLOWED). No IRC's, BNC's, eggdrops, gaming services, torrent search scripts or unauthorized shell programs are allowed. There are no exceptions at any time for any reason. Accounts which use these programs or materials on DimeReseller servers will be terminated without any warning. Once account is terminated for hosting illegal content, money refund is not available.
Please note: We will never terminate main reseller's account if any customer under reseller space violates our terms of service. We terminate the only account which makes troubles and it's reseller's responsibility to make sure there are no illegal accounts hosted under his reseller space.



Money Back Guarantee

Our customers may cancel their hosting packages at any time. We give you 7 day money back guarantee. Only first-time accounts are eligible for a refund. If you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us. Secure server certificate and domain registration fees are not refundable. Money refund won't be available if you violated our terms of service.



Payment for Services

You agree to supply appropriate payment for the services received from DimeReseller, in advance of the time period during which our services are provided. You will be billed automatically until you will cancel your account yourself or will inform us with your request to cancel hosting account.



Spam Policy

Any user who sends out spam using our servers may have hosting account suspended. Sending mass emails with links directed back to sites on our servers will be treated as spam. If you send mass emails and dedice to cancel your account, you are not eligible for refund.



Resource Usage

Customers can not use 20% or more of system resources for longer then 1 minute. All your actions are logged and account may be suspended (but NOT terminated) automatically.You can not run any type of interactive real-time applications that require server resources (background scripts for example).



Bandwidth Usage

You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Once your bandwidth was exceeded, hosting account will be suspended until the next month. If you want to get your account unsuspended immediately, you may upgrade your account at any time once it was suspended.



Price Change

The amount you are paying for hosting services will never be increased from the date of purchase. We may change our prices for new customers, but you will always have your hosting services at the price you have paid when registering your account.



Changes to the TOS

We reserve the right to make changes to our Terms of Service. We will post those changes on this page and, if the changes are significant, we will also provide a more prominent notice.